What is considered a reply?

Sendbloom marks the following types of responses as a ‘reply’:

  • prospect responds in-thread to your Sendbloom email from original email address or alias (direct reply)
  • prospect emails you outside of the campaign email from original email address
  • prospect forwards the campaign email and someone else responds in-thread to the forwarded email
  • prospect replies with an automatic or out-of-office reply

Any prospect that replies to a campaign email will be automatically removed from the campaign.