Tips for international users: uploading a prospect list
Converting a file with international characters from a .xls file to a .csv
If your spreadsheet has international characters, you might notice that Excel does not preserve letters or accents when you save your .xls file as a .csv file in Excel.
Characters may look different than the ones you originally uploaded. Andrés suddenly looks like AndrÃ©s:
Note: if you open the new .csv in Excel, the characters will look strange. Data is saved correctly, but Excel does not show it correctly in .csv format. Just upload the .csv file you get from Google Sheets (no need to open in Excel), and you should be all set.