What is considered a reply?
Sendbloom marks the following types of responses as a ‘reply’:
- prospect responds in-thread to your Sendbloom email from original email address or alias (direct reply)
- prospect emails you outside of the campaign email from original email address
- prospect forwards the campaign email and someone else responds in-thread to the forwarded email
- prospect replies with an automatic or out-of-office reply
Any prospect that replies to a campaign email will be automatically removed from the campaign.